Privacy Policy
Your privacy is important. This is our commitment to you.
Last Updated: June 7, 2024
Privacy at a Glance
This interactive policy explains what personal information we collect, why we need it, how we use it, and what your rights are. We are committed to handling your data transparently and securely. Use the tabs above to explore different sections.
What We Collect
We collect information you provide (like shipping addresses), data from your device (like IP address), and information from partners to help us operate.
Why We Use It
Your data is used to fulfill orders, improve our services, market products, and prevent fraud.
Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of targeted advertising.
Our Promise
We will not use your information for purposes you haven't agreed to. We secure your data and retain it only as long as necessary.
What Personal Information We Collect
"Personal Information" is any information that identifies, relates to, or can be associated with you. The specific information we collect depends on how you interact with our services. Here’s a breakdown of the sources.
- Contact Details: Name, address, phone number, and email.
- Order Information: Name, billing address, shipping address, payment confirmation, email, and phone number.
- Account Information: Username, password, and security questions.
- Customer Support Information: Any information you include in communications with us.
We automatically collect "Usage Data" about your interaction with the Services using technologies like cookies and pixels. This includes:
- Device and browser information
- Network connection details
- Your IP address
- Other data regarding your use of the Site
We may obtain information from third parties, including:
- Vendors and service providers who support our Site, such as e-commerce platforms and fulfillment partners.
- Payment processors who collect payment information to process your orders.
- Marketing and analytics partners who use tracking technologies to collect information.
Why We Use Your Personal Information
We use your information for clear and specific purposes, primarily to deliver and improve the services you expect from us.
To Provide Products and Services
We use your Personal Information to fulfill our contract with you. This includes processing payments, shipping orders, managing your account, and handling returns.
For Marketing and Advertising
We use your information to send promotional communications and tailor advertisements on our Site and others to show you products you might be interested in.
For Security and Fraud Prevention
We use your information to detect and prevent fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials secure.
For Communication and Service Improvement
We use your information to provide customer support and improve our Services, which is necessary for our legitimate business interests.
Your Rights Regarding Your Data
Depending on your location, you have rights regarding your Personal Information. You can exercise these rights by contacting us. We will not discriminate against you for doing so.
Right to Access / Know
You can request access to the Personal Information we hold about you.
Right to Delete
You can request that we delete the Personal Information we maintain about you.
Right to Correct
You can request that we correct inaccurate Personal Information.
Right of Portability
You can request a copy of your data to transfer to a third party.
Right to Opt Out
You have the right to opt out of the "sale" or "sharing" of your information for targeted advertising.
Right to Withdraw Consent
Where we rely on consent, you have the right to withdraw it at any time.
The Details
This section covers other important aspects of our privacy practices.
Cookies
We use Cookies to operate and improve our Site, run analytics, and tailor advertising. You can control Cookies through your browser settings, but blocking them may negatively impact your experience and the functionality of the Services.
Security and Retention
No security measure is impenetrable. We cannot guarantee "perfect security" and are not responsible for the security of information in transit. We retain your Personal Information only for as long as necessary to provide the Services, comply with legal obligations, and enforce our policies.
International Users
Your Personal Information may be transferred, stored, and processed outside of your country of residence by our staff or third-party service providers. When we transfer your information out of Europe, we rely on legally recognized transfer mechanisms.